Delivery Information

UK Postage

Delivery is free to all UK addresses.  We make every effort to despatch your parcel out as soon as possible. Normally delivery time from time of order will be 3-5 working days for our Standard delivery service (Our Standard delivery for orders less than 2 kg will be posted Royal Mail 1st class which should get to you between 1-3 working day from dispatch. However we have to allow 7 working days before a parcel is considered lost and a replacement can be send out). Orders over 2 kg will be dispatched by courier, please allow 3-5 working days from dispatch.

 

We Deliver Worldwide

All non UK address’s carry a standard rate of £3.99.  Please allow up to 14 days.

 

Returns

In the unlikely event that you are not completely satisfied with your purchase; we guarantee to exchange it or provide a full refund, providing you contact us within 14 working days from the date you take receipt of the goods, by phone or completing out returns section on the website. Goods must be returned to us within 14 days in original packaging and in a re-saleable condition.

Return delivery costs are to be paid by the customer. It is recommended that proof of postage is obtained from the post office. If the goods have arrived either damaged or faulty, IDC will refund postage.

 

No liability can be accepted by IDC for return goods damaged or lost in transport.

 

We guarantee to refund monies paid within 14 days of order cancellation and/or receipt of returns.